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    Need Windows 11 help?
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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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HP OfficeJet Pro 7740 Wide Format All-in-One Printer

HP OfficeJet Pro 7740 Stopped scanning using Windows 11.  The  HP OfficeJet Pro 7740 worked fine for about 30 days, assuming a  Windows 11 Update caused it to stop working.  Uninstalled the drivers, re-booted and re-installed the correct driver and the new HP OfficeJet Pro 7740 will not scan via USB cable.  Any Suggestions?  

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