HP OfficeJet Pro 8022e/9012e/9022e pre-purchase information

[Vin24]

Hi all, as the title suggests, I'm about to buy one of these printers that I mentioned in the title (I'm also more inclined to buy the 9022e, which is the most complete), but in this regard I need to clarify some aspects that I they are still unclear.

I state that I come from an HP OfficeJet Pro 8620 purchased from 2014, which I have always used through HP Instant Ink, so I know the HP world well.

I describe my doubts in the form of bullet points:

1. PRINT REMOTELY
Regarding the printers I would like to buy, I didn't quite understand if these have the remote printing function, so via the HP Smart app while I'm on a mobile network or other WiFi network, I know that it can be done via HP ePrint email , but it's a whole other thing, (although quite uncomfortable).

2.SMBv2/SMBv3 SUPPORT
With my HP OfficeJet Pro 8620 about a year ago I ended up with SMBv1 compatibility completely disabled by HP, and this was a real tragedy for me, as my work doubled all at once , do these new printers now support these standards?

3. Can you explain to me why the mentioned printer models are "regressing" compared to the past?
I'm talking about regression because these new printers don't have things I had in my printers of the past, for example: a very trivial thing like the USB front reader is only in the TOP 9022e version, in all the others it is missing, and wherever there is it's just a USB 2.0 !!! (moreover in my old HP OfficeJet Pro 8620 that was a USB 2.0 HS, i.e. High Speed) this thing is really SCANDALOUS (i.e. we are in 2023, absurd), the WiFi is only "a/b/g/n", therefore missing the "ac" protocol, but in the rest of the world WiFi other manufacturers have already reached WiFi 6.0, NFC has obviously got lost along the way (because none of the models I've seen have it).

Thanks in advance to anyone willing to give me a hand by answering my request for information.

Have a good day everyone 🙂

[Dragon-Fur]

@Vin24 

Welcome to the HP Community --

I rarely offer opinions about "should I do this or that" -- aside from price, subjective reasoning is why most people buy anything.

In this case - at this writing - amongst the products currently available:

The HP OfficeJet Pro 9022e is includes the most features of the three models you have included in your checklist.

For example, at this writing, the top of line OfficeJet Pro 902* series is most like the venerable 8600, 8620, 8640 models of their time.

Of the more obvious benefits of the top-of-line:

Automatic 2-sided scan

Inclusion / Support for the Universal Scan Software package

==============================

Features

True - some of the features in the 9000 series are missing from the 8000 series (including the auto-2-sided scan feature).

Data sheet HP OfficeJet Pro 8022e 

Same printer as the 9022e - different sales region:

Datasheet HP OfficeJet Pro 9025e All-in-One Printer 

==============================

ePrint

ePrint has been replaced with Print Anywhere.

Yes, Print Anywhere is available in HP Smart.

HP Smart (Mobile) >>> Download / Install - How-to - and FAQ

HP printer setup (HP Smart app)

Read the FAQs

For example: 

What is the HP Smart app and its requirements?

And / or

What if my cloud printer is missing, offline, or unavailable in the HP Smart app?

And / or

Why can't I connect my wireless printer or print over the network?

>>> Terms of Use >>>  HP Smart – formally HP Connected – Services Terms of Use

“Print Anywhere” Supported on Select Printers

  HP Printers - Print Anywhere with the HP Smart App

NOTE:  If a print job is blocked for more than 5 minutes, the HP Smart app cancels the job automatically.

HP Smart (also) supports Share (to Email) as does HP Scan

==============================

SMB disabled on 8620

I cannot provide a reasonable comment about what might have occurred.

Open your favorite browser > type / enter Printer IP address into URL / Address bar

Tab Network > Advanced Settings > SMB

Select both SMBv2 / SMBv3

Click Apply to save any changes

==============================

Regressing

A home or small office printer that in centered in the very best network you can purchase, configure, and install, is perhaps not going to suffer an overly  noticeable degradation of service.

True -- if ultimate speed, fastest package exchange, and best performance are all top-of-line in every area except your printer, you might be missing something you might have had.

If you are scandalized, purchase products that won't leave you feeling that way.

Being miserable about your tech choices can make you sad and contribute to stress.

For those reading:

=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

Dual Band Network / considerations

Easy to read articles on the subject of different Wireless standards

Wi-Fi 1 - 7

 SignalBoosters - What are IEEE 802.11 Standards? : 802.11a/b/g/n/ac/ax

 SignalBoosters - The 802.11ac WiFi Standard Explained

And

 Lifewire - 802.11 Standards Explained: 802.11ax, 802.11ac, 802.11b/g/n, 802.11a

802.11 Frequency

Standard Band

11a 5 GHz

11b 2.4 GHz

11g 2.4 GHz

11n 2.4 GHz and 5 GHz

11ac 5 GHz

 How to Change Wi-Fi Channels on Your Router

=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

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People who own, use, and support HP devices.

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Question / Concern Answered, Click my Post "Accept as Solution"

[Vin24]

Hi, as you can see from the photos, I didn't find any button (maybe I didn't see it) on the web server of my HP Officejet Pro 8620 that gave me the possibility to activate/deactivate the SMBv1 protocol (because it seems to me that it was eliminated by HP for serious vulnerability issues), however I needed to understand if the new HP multifunction's, in particular the HP Officejet Pro 9022e, have the SMBv2, v3, and following protocols, because I don't think they were mentioned in the message previous.

Thanks a lot for your support.

Good day

[Dragon-Fur]

@Vin24 

You are welcome.

I can answer your question to the extent of providing an example from my printer EWS readout.

Example - OfficeJet Pro 9025 (non-e version)

I would guess -- and cannot confirm -- that the 8022e is also similar to the example.

EWS > Network > Advanced Settings > SMB

 SMB v1 / CIFS

 SMB v2

 SMB v3

Note:

1. At least one setting must be selected

References / Resources 

=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=

HP Printer Home Page - References and Resources

Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

Open

HP OfficeJet Pro 8022e All-in-One Printer 

and

HP OfficeJet Pro 9025e All-in-One Printer 

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People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

[Vin24]

My problem is that until I get a confirmation from some HP support expert that the HP OfficeJet Pro 9022e supports SMBv3 I won't be able to buy it, although I assume that if your 9020 already has it it should have it also the 9022e.

Now I try to contact technical assistance, let's see what they tell me.

Thank you very much for helping.

Good day

[Dragon-Fur]

@Vin24 

OK.

You are welcome.

There is no reason the same model would be missing the updated SMB setup.

9022 and 9025 (both e and non-e versions) are essentially the same printer sold in different markets.

The "e" version is newer -- the "e" versions, in locations where the service is available - are legible for HP+ .

That said, there is no problem in so much that I shall not convince you of that which you cannot see.

These are expensive printers home use - it makes sense to be sure you get what you want.

Good Luck.

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

[Vin24]

Greetings,

I bought the HP OfficeJet Pro 9022e printer, but I realized that this one no longer has the personalized address that the old printer had. (username@hpeprint.com).

I used this address a lot, because I had set up automatic email forwarding which made me trigger printing via HPePrint.

As you rightly told me, HPePrint is gone, but I thought the personalized email address would remain, do you know any method to activate the personalized email address even on new printers?

Thank you in advance

[Dragon-Fur]

@Vin24 

You cannot reuse an old / previously used printer email address.

Change the address enough that it's "just different enough" and start fresh.

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

[Vin24]

But I think you can't really do this, I don't think that in the new printers there is the possibility of combining a personalized email address.

I tried searching within HP Smart and then the EWS Server of the new printer, but I couldn't find any option that gives me the possibility to associate the new printer with a personalized email address to which to send print jobs.

If I have to change it, I can easily change it, but I don't think there is really this function, or I can't find it.

[Dragon-Fur]

@Vin24 

Where supported, ePrint has been replaced with Print Anywhere.

Mobile Printing – Mobile Options for Printers

Start here

Print from your Android, iOS, or Amazon Fire device with the HP Mobile printing app.

Open the section for your printer series > Find your printer and supported applications.

HP Printers - Mobile Printing Solutions Compatible with HP Printers

“Print Anywhere” Supported on Select Printers

  HP Printers - Print Anywhere with the HP Smart App

NOTE:  If a print job is blocked for more than 5 minutes, the HP Smart app cancels the job automatically.

HP Smart (Mobile) >>> Download / Install - How-to - and FAQ

HP printer setup (HP Smart app)

Read the FAQs

For example: 

What is the HP Smart app and its requirements?

And / or

What if my cloud printer is missing, offline, or unavailable in the HP Smart app?

And / or

Why can't I connect my wireless printer or print over the network?

>>> Terms of Use >>>  HP Smart – formally HP Connected – Services Terms of Use

Thank you for participating in the HP Community --

People who own, use, and support HP devices.