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- HP Community
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- Scanning, Faxing, and Copying
- HP OfficeJet Pro 8720 Cannot scan to email

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01-13-2022 02:49 PM
I cannot scan to email, I use AOL for my emails so I've set my SMTP to the smtp server for AOL and used port 465. I have selected always use SSL and server does not need authentication. If i run a test i get this message -
SMTP email server error. The server might be down or busy. Try again later.
Click "OK" to go back.
What am i doing wrong?
01-13-2022
04:23 PM
- last edited on
01-13-2022
04:52 PM
by
RodrigoB
AOL may help you to solve this. Looks like your setup was right
https://help.aol.com/articles/how-do-i-use-other-email-applications-to-send-and-receive-my-aol-mail
Regards.
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01-15-2022
12:40 PM
- last edited on
01-15-2022
02:11 PM
by
RodrigoB
I have resolved the issue, it was a security setting with the gmail account i was using, in effect i had to select a lower security setting, i hope this helps anyone out there.