HP OfficeJet Pro 9015e copies in reverse

[Sherry202]

Does anyone know how to get this printer to copy the pages in order?  When I place a document in the feeder, the first page will be on the bottom of the stack.  I was able to find the settings when I first set it up to scan the document and then make the copy in order but it has somehow reset itself and I cannot find it in the settings now.

[greenturtle · Accepted solution]

Hi,

Thanks for using the HP Support Community.

The "Collate" feature needs to be turned on to copy the pages in order

Follow these steps:

1. Load document into Document feeder 

2. Select "Copy Document" on front panel

3. Select "settings" Gear icon

4. Scroll until you see "Collate" - turn it "On"

5. Go "Back" (not Home!)

6. Tap on "Copy" and the documents will  be copied in the right order

Hope that helps!