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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.

‎07-30-2026 10:16 AM

HP Recommended
Operating System: Microsoft Windows 11

I've setup the local contacts list on this printer via it's web interface and configured/confirmed that the email server connection is good.

When I use the printers touch screen to select Scan -> Scan to email the shortcuts page appears with no way to select from the contacts list.

Any way to stop this shortcuts list from appearing and instead have the option from picking from contacts once the Scan to email option is tapped?

Thanks,

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