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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎10-28-2023 08:54 AM

HP Recommended
Operating System: Other

HP Officejet Pro 8600 scanner does not work with Mac OS Sonoma 14.0.  Please HP keep up with Mac updates.  When will you offer the drivers to fix this?????

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5 people had the same question
4 REPLIES 4

‎10-30-2023 12:16 PM

HP Recommended

Hi @LMS64,

 

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to help you.

 

I see that you are facing scanning issues with your printer.

 

Below are the supported operating system for your printer model.

 

 

Kindly refer to the steps on this link and let me know if that fixes the issue.

 

Refer to this link for more scanning related issues.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a good day

 

Irwin6

HP Support

 

Irfan_06-Moderator
I am an HP Employee

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‎10-30-2023 03:17 PM

HP Recommended

My question remains: When will HP provide a driver for my 8610 which will work well with Sonoma 14?

Everything was working well with macOS version 13 but after installing version 14 the scanning feature would not work. In my opinion, version 14 has been out for a while now and HP is lagging behind in proving the workable driver.

In the forum, many, many other folks are having the same issue.

 I ask an HP employee to please answer the above question.

 

 

 

1 person found this reply helpful
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‎10-30-2023 04:06 PM

HP Recommended

This doesn't fix my problem since I have a MacOS Sonoma 14 version and HP doesn't have the Sonoma 14 drivers.

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‎10-31-2023 09:03 AM

HP Recommended

Hi @LMS64,

 

I am sorry to hear that the above steps did not help much.

 

Follow the steps from this link to install Mac built-in driver and let me know if that fixes the issue as a work around for now.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

Was this reply helpful? Yes No
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