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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
HP OfficeJet Pro 9128e All-in-One Printer
Microsoft Windows 11

My new 9028e scan app does not have the flexibility to scan multipage docs and save each as single file pdfs. is there a way to edit the currrent scan app? Compared to former 9018 and older scan apps.

1 REPLY 1
HP Recommended

@Watert, Welcome to HP Support Community,

 

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

 

I suggest you refer to these guides:

HP Printers - Scan Multiple Pages into a Single PDF File | HP® Support

HP OfficeJet Pro 9010, 9020 printers - Set up and use a Scan to Network Folder (Windows, Mac) | HP® ...

Scanning and copying | HP® Support

 

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

 

Take care and have a good day. 

 

If my response helped, please mark it as an Accepted Solution! It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

 

Regards,

Garp_Senchau
I am an HP Employee

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