HP Officejet Pro 8600 all in one and Mac OS Catalina flatbed scan not working

[hdshutterwinks]

I just upgraded to the new Mac OS Catalina version 10.15 and I have the HP Officejet Pro 8600 all in one printer. It will not scan from the flatbed part of the scanner. The feed scanner works fine. When I try the flatbed scanner it gives the error "Automatic Document Feeder is Empty. Place your originals in the automatic document feeder and start the scan again."  I have the latest driver for my printer and it still won't work from the flatbed scanner which is what I use the most. Any help would be appreciated. 

[BCWJ]

Having the same issue with an HP Officejet 7612... hooked up another MacBook Pro still running OSX 10.14 and the flatbed scanner working fine so clearly an issue with 10.15.

[hdshutterwinks · Accepted solution]

I am now using Apple image scan and it is working perfectly. Hopefully HP will fix this issue in their software.

[v70cat]

What is in it for them?

I think they would rather we purchase a new printer.

[RuLz112]

There is an article from HP stating that HP Easy Scan is currently not supported on Mac OS Catalina.

I should not have updated my Mac OS so soon. Sigh.

https://support.hp.com/sg-en/document/c06455960

[Marina7]

Hey HP,

with this issue affecting many people, why not come forth with an EasyScan upgrade for Catalina OS?

[Kumar0307]

@Marina7, Welcome to the HP Support Community!

HP is already working with Apple to release a new version of HP Easy Scan. You may refer to this document for more info.

Keep me posted for any other assistance.

[FrustratedNow2]

It is now Nov 10th What is up??""??"???

[TEJ1602]

@FrustratedNow2

HP is working with Apple to get HP Easy Scan and Scan to computer back to full functionality as quickly as possible.

Thank you for understanding 

[rmfoc]

Still waiting to get a fix for this. I use HP Easy Scan every day. The built-in Apple scanner is not a workaround when you have many pages of documents to scan into PDF. Please resolve this promptly.