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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎04-27-2020 03:00 PM - edited ‎04-27-2020 03:01 PM

HP Recommended
Product: HP Officejet Pro 9010
Operating System: Other

I bought this machine specifically for its ability to scan to a network folder, but I've had a hell of a time setting it up. I did get it working and had five folders on our QNAP NAS set up so people could scan to their private folders on the server, but after a day or so it would lose this ability and I'd have to wrestle with it to make the connection again only to have the cycle repeat. Help me HP One, you're my only hope.

1 REPLY 1

‎05-03-2020 01:04 PM

HP Recommended

@BunnyFooFighter

 

Welcome to HP support community.

 

Try the steps mentioned in this HP document to fix the issue:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others

Cheers.

Sandytechy20
I am an HP Employee

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