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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.

‎10-29-2025 11:26 AM

HP Recommended

Hi, I want to scan my documents in simple black-white (BW) mode, but in HP Smart App I can only choose between color and greyscale. This make the scan file size much larger without any need.

I bought this HP high-end printer to really have all-in-one, but how can it be that this simple BW option is missing? Is there any chance to add this option, because otherwise this is embarrassing for this HP printer.

With best regards

  Horst

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