HP PHOTOSMART PRINTER C7280 Will print and scan but not make copies. I have reinstalled the software

[DAHABDIVER]

photosmart C7280 will not copy but all other functions appear to be fine. placing the document facedown on the glass press the copy button the print goes through the motions of scanning and printing  but produces a blank page. 

[sandytechy20]

@DAHABDIVER

Welcome to the HP support community.

Update the printer firmware

Here are the steps:- Click here

Change copy settings

1. Touch Copy, Copy Document, or Copy Photo on the printer control panel, and then select any available basic settings that apply to your copy job.

2. Touch Settings or the gear icon  to open the copy job options. You might need to scroll down the control panel screen to access all settings.

   • Paper Type: Select the type of plain or photo paper for your copies.

   • Quality: Select an available copy quality level.

   • Lighter/Darker or Contrast: If the original is faded or too saturated, make the copy lighter or darker.

   • Optimize or Enhancements: Select the type of item you are copying to improve quality, such as sharpening text and image edges or improving faded colors in photos.

   • HP Copy Fix: Automatic copy quality and skew adjustment tool.

   • Save Current Settings or Set as New Defaults: Retains the selected settings for future copy jobs.

3. Depending on the printer, touch Start, or return to the main Copy screen by touching Back, and then touch Start Black, Start Color, or OK to start the copy job.

You can refer this HP document for more assistance:- Click here

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.