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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎03-04-2024 02:21 PM

HP Recommended

I have an HP printer 9018.  I have moved locations and can not get onto the network, only public WIFI.  I have attached the printer via USB - printer port cable, and can print but can not scan documents to the computer.  I have tried to utilize EASYSTART but it will not allow me to install as states it can not find the printer (via usb). I have also tried the Support Assist and does not show my printer, and when trying to install advised it was under another account. 

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