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Guidelines
Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP PSC 2410 PHOTOSMART
Microsoft Windows 11

CAN SOME ONE PLEASE TELL ME HOW DO I GET MY HP PSC 2410 PHOTOSMART 

TO SCAN DOCUMENTS INTO A PDF PLEASE.

SEEMS I USED TO BE ABLE TO DO IT. BUT NOW I CAN ONLY DO IT AS JPEG PHOTO.

THANK YOU KINDLY FOR GETTING BACK TO ME.

MUCH APPRECIATED

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

HI @Kiwi2022 ,

 

Try the Software download and install from the next links:

 

* Click on YES button  to say thanks, 

* Click on the button Accepted Solution if the question is answered.

 

Best regards, 

ferRX.-..-.-

dodecaedron

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@ferRX / I am a volunteer posting answers on my own time.

View solution in original post

4 REPLIES 4
HP Recommended

HI @Kiwi2022 ,

 

Try the Software download and install from the next links:

 

* Click on YES button  to say thanks, 

* Click on the button Accepted Solution if the question is answered.

 

Best regards, 

ferRX.-..-.-

dodecaedron

.
@ferRX / I am a volunteer posting answers on my own time.
HP Recommended

THANK YOU SO MUCH FOR YOUR HELP.!😉

NOW I AM TRYING TO FIND WHERE THE DOWNLOAD WENT TO.

GRATEFUL APPRECIATION.

KIND REGARDS

A Senior member

HP Recommended

THANK YOU KINDLY FOR THE INFORMATION. MOST USEFUL AND I MANAGED TO SUCCEED.

GRATEFUL APPRECIATION

KIND REGARDS

A senior member

HP Recommended

Great 😊, nice to know the driver worked and now your scanner is working. !

Best regards, 

ferRX....-

dodecaedron

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@ferRX / I am a volunteer posting answers on my own time.
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