HP Photosmart 6520 not scanning to computer

[DeaconT]

Printer message " no computer found" when scanning to PC even after latest driver downloaded and installed.

[A4Apollo]

Hi! @DeaconT, Welcome to HP forums.

Don't worry I'd like to help you out. To assist you better please answer few questions below.

Did you make any changes to your printer?

Did you encounter the error message while scanning?

Let's diagnose and isolate the issue.

Download and run print and scan doctor on the PC.

Refer this article to know more information about using HP print and scan doctor. Click Here

Try the steps recommended below.

On your keyboard, press Ctrl + Shift + Esc keys at the same time to open Task Manager. Here we will do some settings under both Process tab and Startup tab.

Find scanToPCActivationApp under Processes tab.
Then right-click on it to choose End task.

Find scanToPCActivationApp under Startup tab.
Then right-click on it to choose Disable.

Restart your PC.

Also, try assigning a static IP to your printer.

Refer this video article from HP support on assigning a static IP to your printer. Click Here

In the search type Devices and Printers. Open devices and printer.
Click Add Printer.
Select Add a network, wireless, or Bluetooth printer, then click Next.
Select The printer that I want isn't listed, then click Next.
Select Add a printer using a TCP/IP address or hostname, then click Next.
In the Hostname or IP address box, enter the printer IP address, then click Next.
Select the type of printer you are using, then click Next.
On the "Type a printer name window," do the following:
In the Printer name box, enter a name for your printer so you can identify it.
If you want to make this printer your default printer, check Set as the default printer.
Click Next.
On the "You've successfully added" window, do the following:
Click Print a test page.
When you have successfully printed a test page, click Finish.

Lastly, uninstall the printer software from the root level of your PC and install the full feature printer software.

In Windows, search for and open Programs and Features. 
Select your HP printer. 
Select Uninstall. 
In Windows, search for and open Devices and Printers. 
In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.” 
Open up the run command with the "Windows Key + R" key combo. 
Type printui.exe /s and click OK. 
Click on Drivers tab. 
Look for HP Printer driver. If you see it click on it and click remove at the bottom. 
Select OK. 
Select Apply and OK on the Print Server Properties windows. 
Close Devices and Printers. 

Update the full feature printer software using this link. Click Here

Refer this article to further troubleshoot network scanner connection errors. Click Here

Please let me know the outcome.
Have a great day ahead! 🙂

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