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- HP Community
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- HP Printer 3830 - Poor printing quality issues

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03-14-2020 03:49 PM
Hello,
I'm having issues with the printing quality of my HP OfficeJet Printer 3830.
Whenever I try to print something, the printing quality is very poor as you can see below:
Nothing is being printed properly, all the words and images have white lines through them like a barcode.
I've tried replacing the ink, realigning the paper, as well as deep cleaning the cartridges but to no avail.
Would appreciate help asap as I need to print some important documents! Thank you.
03-17-2020 03:36 AM
@jojobeee, Welcome to HP Support Community!
I see that you're experiencing poor print quality on the printer and I appreciate your efforts in trying to resolve the issue.
If you have already performed the steps from the document Black or Color Ink Not Printing, Other Print Quality Issues and the issue persists, it could be a hardware failure.
Please reach out to the HP Support in your region regarding the service options for your printer.
Hope this helps!
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
TEJ1602
I am an HP Employee