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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎12-01-2021 03:49 AM

HP Recommended
Product: HP Office Jet Pro 6960

On Chrome, Printer has always worked with no issues, recent PC upgrade has stopped HP Smart recognising the printer. It still prints with no issues but not able to scan - any assistance would be greatly received.

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1 person had the same question
1 REPLY 1

‎12-04-2021 04:37 AM

HP Recommended

@Col123

 

Welcome to the HP support communtiy.

 

Are you getting any error messages while scanning?

Sandytechy20
I am an HP Employee

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