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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎02-26-2020 06:20 PM

HP Recommended
Product: Officejet 4630
Operating System: macOS 10.15 Catalina

I want to be able to scan double-sided documents, but based on what I've read in other forum posts, the 4630 can't do this. Luckily it sounds like there is a workaround that involves downloading and installing something called HP Scan Extended, but the only version of the file I can find is a .msi file which is for Windows only. What are Mac users supposed to do? 

3 people had the same question
1 REPLY 1

‎02-26-2020 10:23 PM

HP Recommended

Hi,

Make sure your Mac is fully up to date with 10.5.3, click the Apple icon > About This Mac and then Software Update.

 

Install the HP Easy Scan app on your Mac:

https://apps.apple.com/us/app/hp-easy-scan/id967004861?mt=12

 

From the HP Easy Scan, click the Presets drop-down menu and then Edit Settings.

Change the Type to Document and see if you may select to manually scan both sides from the bottom More Options section.

 

Hope that may help,

shlomi



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