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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about  HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
    
    02-26-2020 06:20 PM
        Product: Officejet 4630
      
      
        Operating System: macOS 10.15 Catalina
      
	I want to be able to scan double-sided documents, but based on what I've read in other forum posts, the 4630 can't do this. Luckily it sounds like there is a workaround that involves downloading and installing something called HP Scan Extended, but the only version of the file I can find is a .msi file which is for Windows only. What are Mac users supposed to do?
							
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