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- HP Community
- Printers
- Scanning, Faxing, and Copying
- Re: HP Scan Utility Program

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12-21-2021 02:14 PM - edited 12-21-2021 02:16 PM
When installing the printer drivers for my OfficeJet Pro 9025, HP installed a SCAN utility with an icon on the desktop. When I run the program, the TYPE IS SO SMALL, I CAN HARDLY READ IT. They have the complete screen to put up a FORM with text and information to enter. They decide to make the screen about 5x7 inches. WHAT IS UP WITH THIS GARBAGE?
Seriously HP. Really?
12-21-2021 03:02 PM
Welcome to the HP Community.
This result is perhaps a result of having a super-high resolution on your computer.
Some software / programs have not been rewritten to handle the higher resolution settings on newer computers.
If you do not wish to lower the resolution on the computer,
Consider: Use Magnify for any program whose GUI is not written to accommodate the higher resolutions.
No, not ideal.
Example - Windows Magnify / Magnifier
Magnifier_2
What else?
You could try using HP Scan and Capture
The menu / window is adjustable (pull the corners to adjust the size)
HP Scan and Capture
Available from the Microsoft Store (formally Windows Store) - Requires Windows 8 or higher
Download-Save-Install HP Scan and Capture
Description
HP Scan and Capture is a simple and fun application that captures photos or documents from any* HP scanning device or your computer's built-in camera. These images can be previewed, edited, saved, and shared to other applications.
* NOTE: The correct HP print software drivers for your scanner must be installed from HP's Support Website.
Click Start (windows key) > Open the All Apps List > scroll the list
Open Category HP
Find and open the HP Scan and Capture application
Optional
Right-Click on the application and PIN to Start
What else?
Application controls / options
Settings > Apps > Apps and Features
Scroll / Search for HP Scan and Capture
Left-click on the App for options associated with this app.
If available, Click Advanced for additional controls.
Example - HP Scan and Capture - Menu(s)
Scan_and_Capture_Document-Photo_Settings_1
============================================================================
and...
HP Smart (Windows) provides an adjustable menu / screen, too.
Drag the corners to adjust the size of the application as it appears on your screen.
HP Smart for Windows
HP Smart is an application available in the Microsoft Store
OR
Open the Homepage / Support Website for your printer
Category Software and Drivers > Check the Box Get the App
Open and Read >>> HP printer setup (HP Smart app)
NOTES:
- Disconnect from Virtual Private Network (VPN) connection before downloading.
- Turn on Wi-Fi on your computer or mobile device and connect to your network. If the computer is connected to the network with an Ethernet cable, temporarily disconnect the cable and use the Wi-Fi connection during the setup.
- HP Smart requires that you sign into the application using your HP Account credentials.
- Where possible, HP Smart benefits (likes) having the Full Feature Software / full driver printer software installed. For example, full driver provides access to Shortcuts and Printing Preferences.
- Document includes the HP Smart application download links for Windows and Mobile devices, plus an FAQ section to assist with questions / issues.
- FAQ examples:
- What are the requirements to use the HP Smart app?
- Which printers are compatible with the HP Smart app?
- Why do I need to sign in or create an account to use the HP Smart app features?
- Which languages does the HP Smart app support?
- Older versions of the HP Smart app no longer support the required login feature.
- Update the application to the latest version to access / use HP Smart
- FAQ examples:
Example - HP Smart - Windows - Home Page / Main Menu
HP_Smart_W10_Main_Menu_5
===================================================
HP Printer Support Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
HP OfficeJet Pro 9025 All-in-One Printer
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