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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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Locked

‎06-09-2017 10:36 AM

HP Recommended

@UMinventor

 

Congratulations to you! 

 

I must say that technical solutions can only be provided. But it was you who implemented them to perfection. 

There are three devices (printers) listed because the installation was attempted multiple times. However, you may open "devices and printers" and check which printer is set as the default printer (will have a green check mark on it).

 

The default printer can be left and the remaining printer can be removed. 

 

Hope this helps. 

 

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