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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎02-01-2018 05:50 PM

HP Recommended

Hi @Celebtate

 

Glad to hear that your issue is resolved and all is working well now.

Have a nice day!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
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‎03-26-2019 05:20 PM

HP Recommended

I attempted the HP Scan Extended fix as suggested and that did not work either. 

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‎09-22-2019 12:07 PM

HP Recommended

This same issue is one I am facing. It occurred after Microsoft "updated" the OS. Now HP scan does not work

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‎09-22-2019 12:17 PM

HP Recommended

Installation FAILED 

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