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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎11-05-2022 05:58 AM

HP Recommended
Product: HP Smart Tank 7306 All-in-One
Operating System: Microsoft Windows 11

I just bought an HP Smart Tank 7306e. When scanning 2-sided (manual), HP Scan does not rearrange the scanned pages. This didn't happen with my old all-in-one printer (HP Office Jet 5232), so I think it must be a bug in the software.

Any tips or help?

Thank you

Category:
1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎11-05-2022 08:26 AM

HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Can download this software and try to scan again:

https://support.hp.com/sg-en/drivers/selfservice/swdetails/hp-smart-tank-7300-series/2100178736/swIt...

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"

View solution in original post

1 person found this reply helpful
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2 REPLIES 2

‎11-05-2022 08:26 AM

HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Can download this software and try to scan again:

https://support.hp.com/sg-en/drivers/selfservice/swdetails/hp-smart-tank-7300-series/2100178736/swIt...

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
1 person found this reply helpful
Was this reply helpful? Yes No

‎11-06-2022 03:26 AM

HP Recommended

Hi, Greenturtle:

Thank you!!

I still cannot understand why the HP Scan (56.0.5392.0) installed by HP EasyStart-13.6.5-ST7300_55_3_5043_1_Webpack does not work properly.

Anyway, I have followed your advice and the new HP Scan (2.1.0.6063) works fine.

 

Thanks again

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