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‎04-21-2022 02:59 PM

HP Recommended
Operating System: Microsoft Windows 11

I've got an HP LaserJet Enterprise MFP M527 and I have it all set up to scan to a network folder. Everything works great until I accidentally unplugged it, now it wants me to enter the username and password again, which is the username and password to the computer.

 

I figured it out before but I can't figure it out again. I have a local account on my computer and my username is "Tim" so I remember I had to write something like localuser/Tim for the username and it worked but I cant remember exactly how I had to type it in. Would anyone happen to know how I have to type in the username for it to work?

1 REPLY 1

‎04-22-2022 08:36 AM

HP Recommended

Hi,

You should type the user in the form of Computername\Tim (a backslash and not a slash key).

 

Right-click the Start menu and select System, there you may find your computer name listed.

 

Shlomi



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