• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
Locked

‎02-28-2025 05:15 AM

HP Recommended

HI all,

I am experiencing issues with my HP ScanJet Pro 2600 f1:

  • When I start the scanner, I need to wait 30 minutes before I can scan.
  • On some days, the scan button does not work at all.
  • I have already installed the latest drivers and restarted the scanner multiple times, but the issue persists.
  • On some days, I need to go on the app and manualy turn the scanner on.
  • On some days, scan to computer is not available

Could you provide troubleshooting steps or possible solutions?

I also have a question regarding exceeding the recommended 1,500 pages per month on the scanner.

  • What are the potential risks or issues if I consistently print more than the recommended duty cycle?
  • Could this cause hardware failures or impact print quality over time?

Looking forward to your advice. Thanks!



Category:
1 REPLY 1

‎03-30-2025 08:53 PM

HP Recommended

I also have the same issues.  One day the scanner worked as it was supposed to the next it did not.  I believe it was after the last windows 11 update.  Can the last update be removed?

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.