side note: HP Scan app for Mac has only the basic 10% of the functionality the Win version has. Almost nothing of the settings described above (remove blank pages, separate documents by blank pages etc.) can be found on Mac version. That's a shame.
another side note to HP marketing guys: you do offer scanners. your website should offer "scanner" as category. I chose "other printer" since only printer categories are available.
Support hotline failed to solve the problem. There advice was to uninstall and re-install the scanner drivers, which I did, but didn't help. The produced PDFs are still broken and cannot be shown from page 2 onwards.
Then, even worse, I checked the PDF/A status online. Here's the result:
CHECK FAILED THE DOCUMENT DOES NOT CONFORM TO THE PDF/A-2A STANDARD.
PDF/A-1a CompressedXRef is set, but shouldn't be XMPMetaDataMissing is set, but shouldn't be InfoMeetsPDFA1a_2005 is required but missing PDF/A-1b:2005 CompressedXRef is set, but shouldn't be XMPMetaDataMissing is set, but shouldn't be InfoMeetsPDFA1b_2005 is required but missing PDF/A-2a XMPMetaDataMissing is set, but shouldn't be
So, for all of you who belong on PDF/A: ***.
Those who want to scan mulitple pages and share them with other users: forget it.
But for the rest, who only want to scan single pages, maybe HP is the solution. Although a little over priced...
For me, I'm frustrated with HP - the product hardware, the bundled software, the service . Maybe Fujitsu ScanSnap iX1500 will do the job.
- HP software that doesn't work (PDF/A standards not fullfilled, pages 2 ff. are blank, HP software for Windows does not comply with Win UI standards, HP software for Mac has only basic functionality, bundled ReadIris software has no PDF/A supported)
- HP hardware comes with high-frequency noise when idle, trays are made of duroplastic that brake easily, extension trap is too short to hold DIN A4 paper
- HP service: hotline has no solution (nor clue), support forum is no help at all (thread started on 12-20-2020, re-post on 12-22-2020 which has been edited by mod @MatheusH, so far no solution in sight
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