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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
I have done the update through usb after the full FW flash...
i will tryButtthe with tricktheh5 time reboots.
Maybe this will help.
HP Recommended

Hi,

 

after rebooting the device about 6 times it comes up with the new firmware.

Many thanks to all of you guys!

 

 

HP Recommended
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@DanielVSG wrote:

Here are the promised pictures. 

(Sorry for the poor quality) :smileyembarrassed:

 

1. Hold "abort" Button while powering on. Then you see the preboot menu.

IMG_20151120_113604.jpg

 

2. Go to administrator tools and configure the network adresses. 

IMG_20151120_113635.jpg

 

3. Select "download firmware". The following is displaying:

 

IMG_20151120_113652.jpg

 

4. Configure you pc´s ip and test the connection:

IMG_20151120_113845.jpg

 

5. Start the downloading like in the picture above. (i renamed the fw-file to "full" because it was easier to write)

IMG_20151120_113909.jpg

 

 

I hope this helps, but in my case i can upload the lage (full) FW and the device starts again. But after upgrading the FW to the actual one, the device comes up with an device error 49.38.xx.....Maybe it´s the hard disk that is defective?

 

 



I'm having
the same problem, I like this in photos but not out of the screen '' conection stablished waiting for data ''
What am I doing wrong?


@DanielVSG wrote:

Here are the promised pictures. 

(Sorry for the poor quality) :smileyembarrassed:

 

1. Hold "abort" Button while powering on. Then you see the preboot menu.

IMG_20151120_113604.jpg

 

2. Go to administrator tools and configure the network adresses. 

IMG_20151120_113635.jpg

 

3. Select "download firmware". The following is displaying:

 

IMG_20151120_113652.jpg

 

4. Configure you pc´s ip and test the connection:

IMG_20151120_113845.jpg

 

5. Start the downloading like in the picture above. (i renamed the fw-file to "full" because it was easier to write)

IMG_20151120_113909.jpg

 

 

I hope this helps, but in my case i can upload the lage (full) FW and the device starts again. But after upgrading the FW to the actual one, the device comes up with an device error 49.38.xx.....Maybe it´s the hard disk that is defective?

 

 



IMG-20160229-WA0070.jpg

HP Recommended
Hi.
On which step from above you are stucked?
Do you have some pictures of the displayed message?
HP Recommended

Hi

Yes i have

IMG-20160229-WA0072.jpg

 

 

It is only in this screen

I do not know what I'm doing wrong.

HP Recommended
Have you downloaded the firmware?
Copied it to c: and renamed it to 'full.bdl'?
HP Recommended

Yes

I copied to c: and rename to full.bdl .
And ncat.exe also is in c:

I'm using the same commands that are in the pictures posted.

 

IMG-20160229-WA0070.jpg

HP Recommended

Do you use a cross-over LAN cable?

Have you tried a different notebook?

 

 

HP Recommended

 could do the procedure .bdl file was damaged , I copied it again to c: and worked normal since yesterday is downloading .
It is normal to take so much?
I appreciate the help you are giving me .

 

20160302_082518.jpg

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