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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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‎06-11-2024 05:24 AM

HP Recommended
Product: HP Scanjet Pro 2500 Flatbed Scanner
Operating System: Microsoft Windows 11

Hi,

I have an HP Scanjet Pro 2500 f1 scanner that was working perfectly before with Windows 10. I just changed my PC and now I am on Windows 11 but I am not able to connect my scanner on Windows 11, I tried Uninstalling reinstalling, restarting my PC, removing the driver, and reinstalling it but nothing worked for me.

The error it gives when we try to run HP Scan software is "the HP Scanjet Pro 2500 f1 Flatbed scanner was not found".

Any Solution to make it work on Windows 11 please share.

1 person had the same question
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