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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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‎06-30-2021 11:46 PM - edited ‎06-30-2021 11:57 PM

HP Recommended
Product: Scanjet Pro 3500 F1
Operating System: Microsoft Windows 10 (64-bit)

I love this scanjet 3500 F1 but I'm having some issues. They aren't show stoppers but they concern me.

1. Scanner give message periodically. "The image was saved, but not all the selected options were applied because of a lack of memory. To correct, try with a smaller area and/or smaller resolution."  [Image in post below]

 

When I get this message, I redo the job but I noticed this happens after I've been using it for 1 or 2 hours. I usually restart to flush memory. I'm currently restarting the scanning and software.

 

Here are my questions:

 

1a. Can I upgrade the memory from 512mb to 1gb?

1b. What options is the machine talking about that weren't applied. If I knew this would be helpful? 

Category:
1 REPLY 1

‎06-30-2021 11:46 PM

HP Recommended

ScanjetDialogbox.png

 

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