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‎02-03-2022 09:27 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Hello, 

i have a HP Scanjet Professional 1000 Mobile Scanner and when i start the Scanjet Software i get an Error that tell me that the Software cannot find the Scanner. 

When i try to scan with VueScan or with the Windows Scanner it works fine. But i want to use the original Software. 

Can anybody Help? 

Toto285_0-1643905630407.png

 

Category:
1 REPLY 1

‎02-13-2022 05:50 AM

HP Recommended

@Toto285

 

Welcome to the HP Support Community! I'd like to help!

 

I see you are experiencing scanning issues with the HP Scanjet Professional 1000 Mobile.

 

I have a few recommendations 

  • To start a scan, you need to install the HP Scanjet 1000 scanner driver and the TWAIN-compliant scanning software applications. HP recommends installing all of the bundled software applications.
  • For Scanner driver and software support for Window click on this link

Hope this helps! Keep me posted. 

 

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