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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎04-22-2019 10:18 PM

HP Recommended
Product: HP M477fdw

Hey,

 

I have a HP MFP M477fdw and have setup the email output profiles, added the emails to the address book but when i go to the device put the paper in to scan, click scan>Scan to Email>Address book there is not address there the only options i got is Indivdual setup, Group Setup, Delete Entry.

I cannot click on the address in the address book to scan to.

 

Thanks

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1 ACCEPTED SOLUTION

Accepted Solutions

‎04-23-2019 02:43 AM

HP Recommended

Hi,

You describe the address book setting screen and not the address book usage menu.

 

When you select Scan > Email and select your outgoing profile, from there click the To or Address book option to access any saved address book entries, there you may select it and scan.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

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1 REPLY 1

‎04-23-2019 02:43 AM

HP Recommended

Hi,

You describe the address book setting screen and not the address book usage menu.

 

When you select Scan > Email and select your outgoing profile, from there click the To or Address book option to access any saved address book entries, there you may select it and scan.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Tags (1)
Was this reply helpful? Yes No
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