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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
HP OfficerJet Pro 8710
Microsoft Windows 10 (32-bit)

HP Smart does not have a "Fax" feature. Brand new install on new computer. 

1 REPLY 1
HP Recommended

@res0g0n3 

 

This is normal behavior.

You are correct:  HP Smart for Windows does not include the printer fax.

 

 

The Full Feature Software provides access to print / fax / scan features

HP OfficeJet Pro 8710 All-in-One Print and Scan Driver and Accessories

 

Printer_Assistant_8740_1Printer_Assistant_8740_1

 

 

Manage / View / Configure Fax - Embedded Web Server (EWS)

 

Open your favorite browser > type / enter Printer IP address into URL / Address bar

Tab Fax

 

 

References

 

HP Smart for Windows

HP Smart is an application available from the Windows Store.

Learn how to use HP Smart on your Windows 10 computer.

Open the Software and Drivers Support Website for your printer > Check the Box Get the App

OR

HP Printers - Using the HP Smart App (Windows 10)

NOTE:  Website includes the HP Smart software for Windows and Mobile devices, plus an FAQ section to assist with questions / issues

 

HP Smart Tasks for Windows and HP Smart Mobile

 HP Printers - HP Smart: Use Smart Tasks

 

HP Smart – Mobile Fax – Information, Sign-up, Terms of Service

Reminder:  This is NOT regular Fax

 HP Smart - HP Mobile Fax

Not your home site?  Click the Flag to change to your region.

Mobile Fax information, including a link (below the FAQ section) to the all-important Terms of Service Contract.  NOTE:   It is NOT necessary that you be enrolled to read the contract > Open the main website > scroll down past the FAQ

 

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP OfficeJet Pro 8710 All-in-One Printer series

 

Thank you for participating in our HP Community.

We are a world community of volunteers dedicated to supporting HP technology

Click Thumbs Up to say Thank You for the assist.

Answered? Click "Accept as Solution" to help others find it.

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.