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HP OfficeJet Pro 8025e All-in-One Printer

I am trying to scan a 100 page plus document.  After I reach 15 pages, the app starts to flicker and after adding 10 or so more pages, it crashes.

1 REPLY 1
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@fjosephv 

 

Welcome to the HP English Community --

 

Perhaps the job contained just too much data and the scan collapsed.

 

The printer's processor is fast enough -- the memory is limited

Processor speed     1.2 GHz
Memory, standard   256 MB

 

Perhaps the connection faltered - it only takes a tiny interruption and the job falls apart.

 

Yes, when that happens, all the job data is lost.

 

Perhaps try breaking the job into fewer pages.

 

Afterwards, purchase / obtain an app / software to combine the PDF files into one file.

Open your browser and search for "combine PDF files"

 

You could try using a different scan application / software --  none of these of which I am aware scan and save pages during the job -- you still risk getting almost done and Poof!  Gone.

 

================================

Message Content References

 

Product Specifications for the HP OfficeJet Pro 8025e All-in-One Printer (1K7K3A)

 

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References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP OfficeJet Pro 8025e All-in-One Printer  

 

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Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.