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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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‎07-21-2022 07:49 AM - last edited on ‎07-21-2022 12:41 PM by Retired

HP Recommended
Product: HP ENVY 5032 All-in-One Printer

My HP Envy 5032 does not scan anymore.  Printing works.

1 person had the same question
1 REPLY 1

‎08-02-2022 11:23 PM

HP Recommended

@hilde123-
 

Welcome to the HP Support Community.

 

I'd be happy to help.

 

To which device is your Printer connected to?

 

Are you able to copy?

 

Let us know 🙂

 

Thanks!

 


 


I am an HP Employee

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