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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎01-10-2023 08:55 AM

HP Recommended
Product: HP Color LaserJet Pro MFP M283cdw

Using HP easy scan on a Mac with OS 13 (this may have started with macOS 12. When I scan and it saves pdf's the pages are blank. If I save jpgs then you can see what you scanned. Does there need to be an update or is there now a safety precaution that I need to change. Very frustrating. Thanks in advance

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