HP envy 110 & OS X 15.2 (Sequoia): print works, scan doesn´t...

[Bowdie2025]

Hi community,

as I wrote in the subject HP envy 110 & OS X 15.2 (Sequoia): print works, scan doesn´t...

I installed the HP Utility App Version 5.51.0 (2117) and it find the envy 110 correct,

printing works but the HP Easy Scan App does crash every time and scanning doesn't work 

from envy 110 to OS X 15.2. Does exists any fix therefore? 

Thanks in advance,

Bowdie

[Kuroi_Kenshi · Accepted solution]

Hi @Bowdie2025,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding Printer!  

We're thrilled to have the opportunity to assist you and provide a solution.

This issue is likely due to driver compatibility problems between macOS Sequoia (15.2) and HP Easy Scan. Here are some troubleshooting steps to fix it:

Check for HP Easy Scan Updates

• Open the App Store on your Mac.
• Search for HP Easy Scan and check if an update is available.
• If there is an update, install it and try scanning again.

Try Image Capture (Built-in macOS App)

• Open Image Capture (you can find it using Spotlight Search).
• Select your HP Envy 110 from the left sidebar.
• Try scanning to see if it works.

Reinstall HP Easy Scan and HP Software

• Uninstall HP Easy Scan and HP Utility from your Mac.
• Restart your Mac.
• Download the latest HP software for macOS 15.2 from the HP support website.
• Reinstall HP Easy Scan from the Mac App Store and check if the issue persists.

Check HP Smart App Instead

• HP Easy Scan is outdated, and HP now prefers the HP Smart App.
• Download HP Smart from the Mac App Store, add your printer, and check if scanning works.

Reset Printing System on macOS

• Go to System Settings → Printers & Scanners.
• Right-click (or Control + Click) in the printer list and select Reset Printing System.
• Re-add your HP Envy 110 and try scanning again.

Try a Different Connection (Wi-Fi vs. USB)

• If you're using Wi-Fi, try connecting via USB and check if scanning works.
• If using USB, try Wi-Fi.

Let me know if you need further help! 😊

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?"—your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,

[Bowdie2025]

Thanks a lot Kuroi. Uninstalling the printer driver and software, with a reboot and a new install of of software helps.

Printing AND scanning are now working.

[Kuroi_Kenshi]

Hi @Bowdie2025,

A huge thank you for marking this post as the 'Accepted Solution'! We're thrilled that we could help resolve your issue. 

If you have any more questions or need further assistance, please don't hesitate to ask. We're here to help! 

Thanks again for your confirmation, and we wish you an amazing day ahead! 

Best Regards,