• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
Hp Pavilion and HP Officejet Pro 8600

I have a new HP pavilion laptop and same HP OFficejet pro 8600.

I can scan multiple pages and save as a long run doc but I want to scan mulitple pages and save them as individual PDF's.

I can't see anywhere how to do this as the set up page looks different to my old one with no options for this.

Can someone please help me? THanks.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

Thanks for using the HP Support Community.

Can you download and install the FULL feature printer software from HP for your operating system:
The following resource will help you :
https://support.hp.com/sg-en/drivers

Key in your printer model, Operating System and download & install the FULL feature software.

 

Start the HP Printer Assistant > Select Scan a Document or Photo

Go to "Advanced Settings" > select check box for "Create a separate file for each scanned page"

 

Advanced settings.jpg

 

Create a separate file for each scanned page.jpg

 



Hope that helps.

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"

View solution in original post

3 REPLIES 3
HP Recommended

Hi,

Thanks for using the HP Support Community.

Can you download and install the FULL feature printer software from HP for your operating system:
The following resource will help you :
https://support.hp.com/sg-en/drivers

Key in your printer model, Operating System and download & install the FULL feature software.

 

Start the HP Printer Assistant > Select Scan a Document or Photo

Go to "Advanced Settings" > select check box for "Create a separate file for each scanned page"

 

Advanced settings.jpg

 

Create a separate file for each scanned page.jpg

 



Hope that helps.

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
HP Recommended

Thanks. I downloaded but only the printer is now working. 

WHen I click on "scan a document or photo" a box comes up with THe Officejet pro 8600 was not found....I'll try shut down laptop and see what happens then....

HP Recommended

It worked when I shut down computer and restarted it.

Many thanks.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.