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- HP Community
- Printers
- Scanning, Faxing, and Copying
- Re: HP scan and capture and connecting to printer

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05-27-2023 06:38 PM
I have an HP 8320 printer/scanner. I have just moved property. Previously my printer and my computer were connected to the modem directly, Currently in our new property the device is in a remote room but the printer and computer are connected by wireless.
I use HP scan and capture a lot of documents via scanning. Now I cannot connect. In the HP Scan and Capture app via settings the printer is recognized but will not connect. I have deleted the app and reloaded without success.
Help would be appreciated.
05-28-2023 10:51 AM
Hi,
Please clarify your printer model to better understand its capabilities, HP does not have any printer model named as 8320 .
Shlomi
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