HP scanner 2500 F1 windows 11 problems

[Xcurtx]

For those who stumble upon this problem i made this thread. Since the original post where i used to type how im dealing with he problem got locked, i made this new thread.

So the problem is that after the Windows 11 upgrade, the device Hp scanjet PRO 2500 F1, cannot be woken from sleep by the OS, unless the stisvc as in the WIA service is restarted.

Restartimg the stisvc (WIA) service will make your scanner function again. (Until it goes to sleep again)

As i am working in an active directory envoriment not many users have administrator rights.... they cannot restart this service for them selfs.

So the solution i came up with to deal with this problem is the following:

1. Login to an admin account
2. Grab and install subinacl.msi tool.
(https://web.archive.org/web/20190830103837/http://www.microsoft.com/en-us/download/confirmation.aspx...

3. open an elevated command prompt
4. type in order: 

cd C:\Program Files (x86)\Windows Resource Kits\Tools\

subinacl /errorlog="c:\temp\errorlog.txt" /outputlog="c:\temp\outputlog.txt" /service "stisvc" /GRANT=domain\user=F

(replace domain and user to your appropriate values)

check your output log on the listed location, if it says new Ace record added you are done.

5. Login to the user account that u just gave rights to restart the service

6. make a batch file with the following content

@ECHO OFF
net stop stisvc
timeout /t 10 /nobreak
net start stisvc
cd "C:\Program Files (x86)\HP\HP ScanJet Pro 2500 f1 Flatbed Scanner\bin\
start HPScan.exe

7. replace the normal scanner shorcut with the batch file

8. You are done, just tell the user every time the scanner goes bad restart the app and it fixes it self.