HP smart app crashes when opened

[Bazza2686]

HP smart app crashes when opened. Have a HP smart tank 550 series

[Dragon-Fur]

@Bazza2686 

At this writing,

HP Smart Windows has just been updated to Version 129.1.234.0

In most cases where you have the Updates set to load automatically, you need not do so manually.

That said, it is worth a check.

Microsoft Store - Application Updates

NOTE:
Disconnect from Virtual Private Network (VPN) connection before downloading.

Windows (Start) > Microsoft Store

In the upper right corner, click on the three horizontal dots ...

Select Settings > App updates > "Update apps automatically" = ON

In the upper right corner, click on the three horizontal dots ...

Select Downloads and Updates > Get Updates

================================================================

If you have not done so,

Try / Consider

• Reload the HP Smart Application

Uninstall HP Smart > Restart the computer and log in > Install the application from the Microsoft Store

Settings > Apps > Apps and Features 

Search or scroll down and find HP Smart

Left-Click on the item > Uninstall

Optional >> If having continuing issues: Restart the computer and log in

"Get" a new copy of the Application from the Microsoft Store

 Reminder:  You’ll need to sign in to the application with your HP Account credentials.

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