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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended

I have an HP PSC 1410 installed as my default printer and can print to this printer. It shows in the list of printers and scanners  as HP PSC 1400 Series ( Default , Driver is not available). There does not appear to be a driver available from the HP website.

When i start windows fax and scan and select new scan, i get a warning message saying "No Scanners were detected. If a scanner is installed make sure that it is powered on...."

I have been able to scan from this computer using this HP PSC 1410 before, but not for a long time

1 REPLY 1
HP Recommended

Hi @Peter583,

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I see that you are looking for drivers for your old Printer.

Request you to follow the below steps to install the built-in drivers as your printer is an old model.

 

Install the printer with Windows built-in driver.

You can refer to this document to install the printer.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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