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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended

HP4630 3in1 officejet

2 REPLIES 2
HP Recommended

@kjd3jean 

 

Scan from glass,  please try

  • Double click printer icon on desktop,
  • Select Scan a Document or Photo,
  • Put the first page on the glass (face down),
  • Check options (size, dpi ...), and select Scan document to file,
  • Click Scan - machine will scan the first page
  • Remove the first page on the glass, put the second page,
  • Click + (plus sign) It sits on the left hand side of a red x
  • Machine will scan the second page, put 3rd page on the glass and click + again ..... to the end then click Save
  • Click Done after Save

Or try HP Scan Extended using the following software (much easier)


             https://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi


Once it's downloaded and installed, for Windows 10:


   (a) Hit Win key,
   (b) Scroll down to HP group/folder,
   (c) Double click "HP Scan Extended"


You can put a shortcut on Taskbar or Desktop


Regards.

BH
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Accept as Solution:  The HP Scan Extender software worked!  Thank you so much!!  👍

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