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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP6410
Microsoft Windows 10 (32-bit)

Hi,

 

I have a HP6410 Officejet All in One and have updated the driver from HP.

 

Using Windows Fax and Scan when I scan it produces several individual files rather than one document.

 

Can you advise if there is a way to scan into one document?

 

I used to have a piece of software from an old Canon printer that allowed me to merge selected files into one document but my laptop crashed and I lost it (with no backup or disk).

 

Thanks in advance for any ideas or solutions.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended
Thank you for replying to my question. It turned out I needed to download Hp solution centre which has solved my problem! Thank you again for your help 🙂

View solution in original post

2 REPLIES 2
HP Recommended

Hi,

Please try

  Double click printer icon on desktop,
  Select Scan a Document or Photo,
  Put the first page on the glass (face down),
  Check options (size, dpi ...), and select Scan document to file,
  Click Scan - machine will scan the first page
  Remove the first page on the glass, put the second page,
  Click + (plus sign) It sits on the left hand side of a red x
  Machine will scan the second page, put 3rd page on the glass and click + again ..... to the end then click Save
  Click Done after Save

Regards.

BH
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HP Recommended
Thank you for replying to my question. It turned out I needed to download Hp solution centre which has solved my problem! Thank you again for your help 🙂
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