HP7645 Mac Big Sur 11.2.3. Printing and scanning issues.

[qltncat]

2 problems:

1) Printer won't print until I press "copy".  It prints the copy, and then will print document.

2) Printer won't scan.

[Betty0610]

@qltncat

Welcome to the HP Support Community.

Ensure that the printer is up to date with its firmware and Mac is up to date with its software. If you are unsure you may use the links below to update the printer firmware and Mac software:

Update printer firmware

Update software on Mac 

Remove and add the printer

Click the Apple menu, and then select System Preferences.

Depending on your operating system version, click Print & Fax, Print & Scan, or Printers & Scanners.

Click the name of your printer, click the Minus sign and then delete the printer.

Click the Plus sign and then click Add Printer or Scanner.

Click the Use or Print Using box, and then select AirPrint

Click Add to add the printer to the list.

Try to print.

Keep me posted for further assistance.

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