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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended

HOWTO MAKE MY SCANJET 2300C WITH WINDOWS 8.1 PC ?

2 REPLIES 2
HP Recommended

HOW TO MAKE MY HP SCANJET 2300 COMPATIBLE WITH WIDOWS 8.1 64 BIT PC ?

HP Recommended

@GUNDU 

Hello,

Try the following solution:

  1. Please download this driver.
  2. Right-click setup_basic_2300.exe or setup_basic_2300, and click Properties.
  3. Click the Compatibility tab.
  4. Check the Run this program in compatibility mode for: box, then in the drop-down list select Windows Vista.
  5. Click on Apply, and then OK.
  6. Launch the scanner installation by running it as an administrator. 

I remain at your disposal in case of need.

Best regards,:Wink:



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