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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
Microsoft Windows 11

Hi

I have an HP Envy 6255 and I cant figure out how to scan docs from the scanner to my PC email

1 REPLY 1
HP Recommended

Hi @SMW7777777,

 

Welcome to HP Support Community.  


Thank you for posting your query, I will be glad to help you.

 

To scan documents from your HP Envy 6255 to your PC and then email them, you can follow these general steps. Please note that the specific steps might vary slightly depending on your operating system and email client.

 

  • Install HP Software: Make sure you have the necessary HP software installed on your computer. This typically includes the HP printer/scanner driver and the HP scanning software.
  • Connect Scanner to PC: Ensure that your HP Envy 6255 is connected to your PC either via USB or through a wireless connection.
  • Place Document on Scanner: Put the document you want to scan face down on the scanner glass or face up in the document feeder, depending on your scanner's design.
  • Open HP Scan Software: Use the HP scanning software on your computer to initiate the scan. You should be able to find this software in your list of installed programs or by searching for it.
  • Select Scan Type and Settings: Choose the type of scan you want (e.g., document, photo) and configure the settings such as resolution, color mode, and file format.
  • Preview the Scan: Most scanning software allows you to preview the scan before saving it. This helps ensure that the document is properly positioned and the settings are correct.
  • Scan the Document: Once you are satisfied with the preview, initiate the scan.
  • Save the Scan to Your PC: After scanning, save the scanned document to your computer. Choose a location that you can easily access.
  • Open Email Client: Open your email client on your PC. This could be Outlook, Thunderbird, Mail, or any other email application you use.
  • Compose a New Email: Create a new email and enter the recipient's email address, subject, and any other necessary details.
  • Attach Scanned Document: Look for an option to attach files in your email client and select the scanned document you saved earlier.
  • Send the Email: Once the document is attached, send the email.

 

I hope this helps. 
 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4
HP Support 

Raj_05
HP Support Community Moderator
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