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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended

Ofgicejet pro 6960

1 REPLY 1
HP Recommended

@Khosi 

 

Welcome to the HP Community --

 

Only manual 2-sided scan on this model.

The OfficeJet Pro 6970 series offers automatic 2-sided scan.

 

HP Document - How to Scan

 HP Printers - How to Scan (Windows, Mac, Mobile) | HP® Customer Support

 

For example,

If running a supported version of Windows,

If the Full Feature Software is installed,

Use HP Scan to help scan a 2-sided document.

Manual 2-sided scan includes scan first side(s) > manual flip > scan and automatic reorder of the pages

 

Example - HP Scan - PDF > More > Destination

9025_HP_Scan_Menu_PDF_More_Destination_89025_HP_Scan_Menu_PDF_More_Destination_8

 

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References / Resources

 

Printer Specifications for HP OfficeJet Pro 6900 Printers

Scanning specifications

Review the following for the scanning specifications.
  • Image editor included
  • Integrated OCR software automatically converts scanned text to editable text
  • Scan speeds vary according to the complexity of the document
  • Automatic duplexing (two-sided scanning) from ADF, 6970 series only
  • Twain-compliant interface (Windows only)
  • Resolution: 1200 x 1200 dots per inch (dpi) dpi optical
  • Color: 24-bit color, 8-bit grayscale (256 levels of gray)
  • Maximum scan size from glass: 216 x 297 mm (8.5 x 11.7 inches)
  • Maximum scan size from ADF:
    • 1-sided: 216 x 356 mm (8.5 x 14.0 inches)
    • 2-sided: U.S. Letter 216 x 279 mm (8.5 x 11.0 inches) or A4 210 x 297 mm (8.3 x 11.7 inches)
    • Two sided scanning is not supported for the concerned models: HP OfficeJet 6962, OfficeJet Pro 6960, 6968.

 

 

 

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HP OfficeJet Pro 6960 All-in-One Printer series  

 

Dragon-Fur

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