-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Scanning, Faxing, and Copying
- Hotmail email scan

Create an account on the HP Community to personalize your profile and ask a question
12-23-2020 03:44 AM
Hi
I have been trying to "scan to email" on my Officejet Pro 8620, and although it has been working since I first set the printer up many years ago, it now doesn't want to do it.
I've looked and tried to update the Hotmail SMTP server details, from what I can find online, but comes up with "Printer cannot connect to server".
Can someone who has working SMTP settings for their Hotmail account please paste them here, so I can use - I only want the SMTP Server settings, not your account details:
- SMTP Server:
- SMP Port:
- Is "Always use secure connection (SSL/TLS) checked?
Thanks in advance. Howard
12-23-2020 01:03 PM
Hi,
Try using below settings for Hotmail, I believe these should work:
- SMTP server name smtp-mail.outlook.com
- SMTP port 587
- SMTP encryption method STARTTLS
Shlomi
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂