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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
LaserJet Pro 200 Color MFP

I have a LaserJet Pro 200 Color MFP. How do I add the scanner shortcut to the desktop? 

Thanks,
Melissa

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

1) Start the scan program

 

2) On your taskbar right click the HPScan button and select "Pin this program to taskbar"

 

3) Open File Explorer and navagate to

C:\Users\username\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar

 

4) username is your username

 

5) You should see an icon now for HPScan, you can now right click on it to pin it to your start menu or copy it to your desktop or move it to your desktop

View solution in original post

4 REPLIES 4
HP Recommended

Please use the following instructions to create a shortcut of the scan software.

 

  1. Touch the Windows Logo key on the keyboard
  2. On the Start/Tile screen, type Laserjet
  3. Click on the HP Laserjet Pro 200 icon, this will open the HP Printer Assistant
  4. Double click 'Scan a Document or Photo', the HP Scan opens

With the scan program open you can create a short cut to the program on the taskbar. To create a shortcut, right click on the icon at the bottom of the screen on the taskbar and click on 'Pin this program to the taskbar' this would save you from having to launch it through the Printer Assistant in the future.

 

Please let me know if this resolves your inquiry.

HP Recommended

Thanks for your help! 

The only files that show up when I do the search are:

 

Screenshot.png

 

When I click on either one of these, it does not open the HP Printer Assistant. Is there another way to access the HP Printer Assistant?

Thanks!

HP Recommended

1) Start the scan program

 

2) On your taskbar right click the HPScan button and select "Pin this program to taskbar"

 

3) Open File Explorer and navagate to

C:\Users\username\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar

 

4) username is your username

 

5) You should see an icon now for HPScan, you can now right click on it to pin it to your start menu or copy it to your desktop or move it to your desktop

HP Recommended

Sorry this didn't work either. 

I ended up uninstalling and installing the drivers again.

Thanks for your help!

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