How can I make my OCR program find my printer/scanner. HP Office Jet Pro 8024e

[Gunnar70]

HP OfficeJet Pro 8024e. My OCR program can't find the scanner function.

[Dragon-Fur]

@Gunnar70 

Welcome to the HP English Community --

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Application or OCR software you have purchased or downloaded

If not done,

Install the Full Feature Software / full driver printer software.

HP Full Feature Software / Full Driver printer software - supports printing and scanning from the web, printing in in other software and programs (for example, Word), and provides access to the full range of Printing Preferences / Shortcuts.  The full driver generally adds at one, possibly least one, possibly two shortcuts to the Desktop: Printer Assistant, HP Scan Assistant, and/or HP Scan.

>>> Full Feature Software - Web Pack Installation Webpage - Information - Download / Save / (then) Install <<<

HP OfficeJet Pro 8020 All-in-One EasyStart Printer Setup Software – Offline Use Only 

Download package > Save > Right-Click on the installation Package > Run as Administrator

If / When asked, opt for the Full Driver / Full Software to be installed.

Using USB?  (Re)Connect when instructed to do so.

After the software is installed, Restart the computer and sign in. 

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The installation of the full driver generally adds at least one or more shortcuts to the Desktop.

 Note:  Printer Assistant, HP Scan Assistant, and HP Scan are dependent on printer model and supported software options.

• Printer Assistant – Where still supported as part of the full driver printer software
• HP Scan Assistant – For those printers that no longer provide the Printer Assistant
• HP Scan – Shortcut on Desktop named for the printer model
• When installed, HP Universal Scan software adds a separate self-named “HP Scan” shortcut

Important

Printer Assistant shortcut > Tab Scan > Manage Scan to Computer > Enable

OR

HP Scan Assistant shortcut > Manage Scan to Computer > Enable

Example - Windows - Full Feature Software - Installed

Programs_and_Features_Printer_Desktop_Icons_15

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HP Smart - Windows - HP Smart Advance features

 Read >>> About HP Smart Advance for HP+ printers

 Read >> FAQ – “Which non-HP+ printers are eligible for HP Smart Advance?”

 And

 HP printers - Using advanced scanning features (HP Smart app)

 For example,

• HP Smart Advance features include Text Extract, Scribble, Book, Multi-Item, and ID Card.
• Document Sections
  • Save scans as searchable or editable text files
  • Scan pages from a book or magazine
  • Extract and edit text from scans
  • Scan multiple items at once
  • Scan and combine both sides of an ID card
  • Add notes or signatures to scans

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Example - HP Smart - Windows - Scan Document - Save

( Save steps in section 5 )

HP_Smart_Win_Scan_Document_Save_8

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Message Content References

 User Guide – OfficeJet Pro 8020e Series

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References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP OfficeJet Pro 8024e All-in-One Printer  

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