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Guidelines
Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended

It won't work; whatever online support I try. Frustrating. 

1 REPLY 1
HP Recommended

@Urbi70 

 

Welcome to the HP Community --

 

HP Color LaserJet Pro MFP 4301, 4302, 4303 - Set up and Scan to Email  

 

Be aware that many email providers require added security to access their email servers.

 

"Scan to Email" counts as a "third party software" that tries to access a provider's email services.

 

The general fix for this is to log into your email provider's website > Open the Security settings > Enable 2-Step Verification > Create an App Password -- The App Password (make note of it when creating) is then used in place of your email login password when setting up the Scan to Email profile.

 

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References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

Results for "HP MFP 4302" (3) 

 

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Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.